1. Information You Provide
When you submit an assignment request, we collect the business name, contact name, phone number, email address, job site address, city and state, type of business, type of observation requested, preferred date and time, expected duration, your description of what you want observed, and any special instructions you provide.
We also record that you confirmed authorization to submit the request, along with the date and time of submission.
2. Information Collected Automatically
Our hosting and security providers may record standard technical information such as browser type, device type, approximate region, and pages visited. This information is used to keep the site secure, available, and working correctly.
3. How We Use Information
We use request information to review the assignment, confirm authorization and licensing requirements, prepare a quote, coordinate an observer, deliver reports, and communicate with you about the assignment.
We do not sell your information, and we do not use assignment details for advertising.
4. Sharing
Assignment details are shared only with Crew Watch personnel and the assigned field observer to the extent needed to perform the assignment.
We may share information with service providers who support scheduling, communications, file storage, or payment processing, and where required by law, subpoena, or a valid legal process.
5. Photographs and Reports
Authorized photographs and field reports are stored in restricted storage and are made available only to the client and authorized Crew Watch personnel.
Observers are instructed to document operations, sites, equipment, and vehicles, and to avoid capturing individuals where not necessary for the assignment.
6. Retention
We retain request records, reports, and photographs for as long as needed to serve the client relationship and to meet legal, insurance, and accounting requirements. You may request earlier deletion of your contact information, subject to those requirements.
7. Security
Access to assignment records is limited to authorized administrative users. Files are stored privately and shared through time-limited access links.
No system is completely secure. If you believe information has been compromised, contact us so we can investigate.
8. Your Choices
You may request access to, correction of, or deletion of the contact information associated with your request. We will respond within a reasonable period and explain any legal limits that apply.
9. Children
This website and service are intended for businesses and are not directed to children. We do not knowingly collect information from children.
10. Changes
We may update this policy. The version published here at the time of your request applies to that request.